How to keep your emails with your current host provider

If you want to add a domain to your intothedarkroom account, but you want to host your emails at another host provider, follow the directions below. 

 

STEP 1: ADD A DOMAIN TO YOUR ACCOUNT

  • Click the “Settings” button
  • Click the “Domains” tab
  • Click “Add a domain”
  • Type in your URL and
  • Click “Save” (you will now see your URL in the list)

 

STEP 2: CHANGE YOUR MX RECORDS

  • Click the "Manage DNS" icon next to your newly added domain. (Hover over icons for description.)
  • Click "Edit" under your "MX Record". A pop-up will come up. Call your current host and ask for the MX Record information. Put that information in the pop-up (you'll likely only have to change "Domain Name To Direct To"). Stay on the phone until you read the next step.



STEP 3: CHANGE YOUR DNS

Contact your domain registrar (ie:GoDaddy, HostGator, etc) and have them switch the Name Servers that are found next to your domain in your membership account. See the image below. (Note: the DNS change can take up to 72 hours).

Important: Do not change your DNS unless you have already complete step 2 or do not use an email associated with this domain name. 



STEP 4: MAKING PRODUCTS LIVE

If you have installed your products at the default domain (ie: name.intothedarkroom.me), you can now move them to your domain (ie: mydomain.com). They will not show up until the DNS has been fully transferred.

  • Login to your Intothedarkroom account
  • Click the “My Products” button
  • Click the “Move” icon to the right of the product
  • Change the Location of the product by using the Domain drop down to select your domain.
  • Click “Move Now”
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk